Terms & Conditions

Production Time For Custom-Made Order

As our products are all individually hand-crafted from pattern making, cutting fabric & stitching up, Kindly note that our Production time will also depend on design and fabric availability. We will do our best to fulfil to the fabrication timeline of 4 to 6 weeks. But In case of peak season or high volume order that might causes some delay, we seek your kind understanding to be graceful to give us some extra time to process the order.

Shipment Time For Ready-made & Custom-Made Order

We will ship out within 1 week after payment & when order is ready.We will usually ship out by Express (DHL) or Standard (Speedpost Singapore)
Do take note that shipment time do not include production time.

Zion Creation Online Order policies

Returns & Exchanges

We accept returns & exchanges
Contact us within: 3 days
Return items back within: 7 days of delivery ( Postage Cost will be Bare by buyer )

Item need to be in original condition when ship back to us.

We do have QC check before shipping out the order, in case you have any problem with product when you receive it, kindly contact us immediately

The following items can’t be returned or exchanged
•       Custom made order
•       Altered to size order
•       Items on Special Sales

Please contact us if you have any problems with your order.